Welcome to Trouville Hotel FAQs page, where you’ll find answers to common questions about your stay, including booking details, check-in times, parking, dog policies, and more. We aim to make your experience as smooth and enjoyable as possible by providing clear and helpful information.
We are committed to offering great value alongside comfort and convenience. Browse through our FAQs below to get all the information you need before your visit.
We'd love to welcome you. You can book directly with Trouville Hotel Sandown official website or by calling us on +44 1983 402141 or emailing info@trouvillehotel.co.uk. Our team will be happy to help with availability and any questions before you reserve for the best available rate and best rate guarantee. Secure your stay with us and enjoy a simple, personal booking experience. 
Click here to reserve you rooms.
When booking our Flexible Rate, a 25% non-refundable deposit is required at the time of booking. Please note that bookings are non-transferable. If you need to cancel, we kindly ask that you do so more than 3 days before your scheduled arrival. Cancellations made within 3 days of arrival will incur a charge of 100% of the total booking amount.
Our Advance Purchase Rate requires full payment at the time of booking. Please kindly note that this rate is non-refundable and non-transferable. If your plans change and you need to cancel, unfortunately, we are unable to offer a refund.
Trouville Hotel Sandown accepts cash and card payments, including debit, credit, Visa, and Mastercard. Your payment will be made through a secured online payment gateway.
Of course! If your plans change, our friendly team at Trouville Hotel will be happy to help with your booking amendments. Simply call us on +44 1983 402141 or email info@trouvillehotel.co.uk with the changes you’d like to make, and we’ll do our best to assist.
Please note that bookings of 4 rooms or more have a different cancellation policy and require at least 14 days’ notice prior to arrival. We recommend getting in touch as soon as possible if your plans change, so our team can advise you on the options available.
Check-in at Trouville Hotel is from 3:00 PM, and check-out is by 10:30 AM.
If you’d like a little extra time to relax and enjoy your stay at Trouville Hotel, we’ll be happy to help.
Early check-in and late check-out are available for £10.00 each, subject to availability. We recommend arranging this
Yes, reception at Trouville Hotel is open 24 hours a day, so you're welcome to check in at any time, including after midnight. If you expect to arrive late, it's helpful to let us know so we can have everything ready.
You can add breakfast to your stay at Trouville Hotel for £12.00 per person.
Breakfast at Trouville Hotel is served from 8:00 - 9:30 AM, so you can start your day at a relaxed pace. We have a varied choice from our breakfast buffet, followed by a ‘Full English’ served at your table, prepares you well for your day’s exploration of our wonderful Island or just a stroll along the prom to a waiting deckchair.
Enjoy a relaxing lunch at Trouville Hotel, served daily from 11:00 AM - 1:45 PM. Our restaurant offers wonderful views across Sandown Bay and out to sea, creating a lovely setting to sit back and enjoy your meal.
With friendly, attentive service and a varied menu designed to suit a range of tastes, we aim to make every dining experience enjoyable. We’re also happy to accommodate most dietary requirements where possible. Simply let our team know in advance, and we’ll do our best to cater for your needs.
Enjoy a relaxing evening meal at Trouville Hotel, with dinner served from 6:30 - 8:00 PM. Take a seat in our welcoming restaurant and enjoy delicious food alongside wonderful views across Sandown Bay and out to sea.
Our friendly team is here to make your dining experience as enjoyable as possible. If you have any dietary requirements or special requests, please let us know in advance and we’ll do our best to accommodate your needs.
Trouville Hotel has an on-site bar and restaurant. The bar is open from 11:00 AM - 11:00 PM, and the restaurant serves breakfast, lunch, and an evening meal
We kindly apologise that room service is not currently available at Trouville Hotel. However, our friendly team will be more than happy to assist you with any questions or requests during your stay. Should you need help with dining options or anything else to make your stay more comfortable, please feel free to speak with our reception team, who will be delighted to assist.
Yes, Trouville Hotel is pleased to welcome well-behaved dogs in selected areas of the hotel. While dogs are not permitted in our guest bedrooms, they are very welcome to join you in the bar and lounge areas during the day, so you can relax and enjoy time together.
There is on-street pay-and-display parking available directly in front of the hotel. Parking charges and restrictions apply, so please check the local signage for the latest information.
Absolutely! At Trouville Hotel, we warmly welcome solo female travellers. Whether you're enjoying a peaceful seaside escape, exploring the beautiful Isle of Wight or simply taking some well-deserved time for yourself, our comfortable rooms and friendly team are here to make your stay as relaxing and enjoyable as possible.
Of course! Our Standard Single Rooms are a lovely choice for solo travellers, featuring a comfortable single bed, private bathroom, daily housekeepingi, flat-screen TV and hairdryer. They're ideal for unwinding after a day exploring Sandown and the Isle of Wight.
Absolutely! If you're planning an evening out, please feel free to ask our reception team for local transport information or directions. We'll be happy to offer guidance wherever possible, helping you plan your journey with greater confidence and peace of mind.
